Privacy Policy

1. Information We Collect

• Full name, phone number and email address submitted through enquiry, callback or contact forms
• Property preferences such as location, budget and configuration (if provided)
• Inputs you choose to share with our calculators when requesting a callback
• IP address, browser type, device information and pages visited, collected automatically through analytics

2. How We Use Your Information

• To respond to your property enquiry and arrange site visits
• To share verified project details, pricing, floor plans and brochures
• To send follow-up communication related to the interest you expressed
• To comply with legal and regulatory obligations, including RERA
• To measure and improve our website and advertising performance

3. Data Storage & Security

Your data is stored on secure, access-controlled cloud servers. Only authorised members of our team can access enquiry data. We do not sell, rent or trade your personal information.

4. Sharing of Information

When you enquire about a specific project, we may share your enquiry details with that project's developer solely to process your enquiry, arrange a site visit or complete a booking you request. We do not share your data with unrelated third parties.

5. Cookies & Analytics

We use Google Analytics and Google Ads to understand website traffic and measure advertising performance. These services may place cookies on your device. You can manage or block cookies in your browser settings.

6. Data Retention

We keep enquiry data only for as long as needed to assist you with your property search and to meet legal or regulatory requirements, after which it is deleted or anonymised.

7. Your Rights

You may request access to, correction of, or deletion of your personal data at any time, and you may opt out of marketing communication. To exercise these rights, email us at omvir.shishodia@truelitestates.com.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the date of the last update.